

The dashboard is your home screen — today's departures, passenger counts, fleet status, flight arrivals, and alerts, all in one view.
Select the service type, pick a date, add passenger details, and submit — the system handles vessel assignment and availability automatically.
Colour-coded by service type and organised by date — see exactly what's departing, when, and on which vessel.
The manifest is built automatically from existing booking data and distributed to captains, desk clerks, and immigration at the scheduled time.
| Time | Lead Name | Vessel | Captain | Pax | Service | Route | Flight | Status |
|---|---|---|---|---|---|---|---|---|
| 08:30 | Johnson, R. | Sea Dancer | Capt. Andre | 18 | Shared | AXA→SXM | AA204 | Ready |
| 09:00 | Benson, T. | Blue Horizon | Capt. Marcus | 18 | Shared | AXA→SXM | DL902 | Pending |
| 10:00 | Clarke, M. | Miss Anguilla | Capt. James | 6 | Private | AXA→SXM | — | Ready |
| 11:30 | Rousseau, C. | Lady Lina | Capt. Pierre | 19 | Shared | AXA→SXM | B6384 | Check-in |
| 14:00 | Webb, M. | Calypso I | Capt. Roy | 8 | Fishing | AXA | — | Ready |
| 15:00 | Martínez, S. | Sea Dancer | Capt. Andre | 24 | Excursion | AXA | — | Pending |
Smart vessel movements a real-time availability view. When a reservations clerk receives a call for a same-day excursion, she can instantly see which vessels are free, when, and for how long. No phone calls to find out. No double-booking. No guessing.
Check availability in seconds — no hold, no callback
System filters by service type — fishing vessels won't show for excursions
Vessels in repair are clearly marked and excluded from selection
Free windows are visible — easy to spot same-day booking gaps
Replaces the mental map that only lives in experienced clerks' heads
Automated notifications keep customers informed and staff on top of every booking, delay, and deadline — across email, WhatsApp, and the dashboard.
The website serves as the digital front door for Calypso Charters — designed to inform, engage, and convert visitors into confirmed bookings. Every page is purpose-built to reflect the brand, showcase the fleet, and provide a seamless path from discovery to reservation.
Six user roles, each precisely scoped. Agents never see each other's data. Captains never see financials. Immigration sees all passenger movements and nothing about revenue.
Three hard rules enforced from day one: vendor data isolation, port-scoped immigration access, and cancellations requiring admin approval at all times.
| Feature | Admin | Res. Clerk | Desk Clerk | Vendor | Captain | Immigration |
|---|---|---|---|---|---|---|
| Bookings | ||||||
| Create booking | Full | Full | — | Full | — | — |
| Edit booking | Full | Full | — | Own only | — | — |
| Cancel booking | Full | Request only | — | Request only | — | — |
| View all bookings | Full | Full | View | Own only | — | — |
| Send confirmation | Full | Full | — | Own bookings | — | — |
| Passengers | ||||||
| Add / edit passengers | Full | Full | Check-in only | Own bookings | — | — |
| Upload documents | Full | Full | Full | Own bookings | — | — |
| View passenger data | Full | Full | Full | Own bookings | Assigned trip | Full view |
| Manifest & Departure | ||||||
| Generate & send manifest | Full | Full | — | — | — | — |
| View daily manifest | Full | Full | View | — | Assigned trip | Full view |
| Check in passengers | Full | — | Full | — | — | — |
| Update SOB headcount | Full | — | Full | — | Full | — |
| Mark vessel departed | Full | — | Full | — | Full | — |
| Fleet & System | ||||||
| Manage vessels | Full | — | — | — | — | — |
| Flight arrival feed | Full | Full | View | View | View | — |
| Financials & Reports | ||||||
| Revenue & payments | Full | — | — | — | — | — |
| Monthly reports | Full | View | — | — | — | — |
| User & role management | Full | — | — | — | — | — |
Three hard rules built into the database: (1) Vendors are fully siloed — they cannot see another vendor's bookings or Calypso's revenue. (2) Cancellations always require admin approval — automatic audit trail. (3) Immigration access is complete on passenger movements, zero on financials.
Calypso Charters will receive a complete, modern booking and operations platform — a redesigned customer-facing website with a seamless booking journey and online payment portal, connected to a centralized dashboard that brings reservations, scheduling, passenger management, manifests, fleet movements, captain assignments, team coordination, and daily operations into one workspace. The website includes pages for fleet profiles, company heritage, photo and video gallery, excursions, special services, online bookings, contact, FAQ, and an about page — each purpose-built to present the brand professionally and move visitors from browsing to confirmed reservation.
On the operations side, the system provides structured role-based access for administration, reservations, desk operations, vendors, captains, and immigration — ensuring each user only sees what is relevant to their responsibilities. There are no per-seat limits. The platform scales as the team grows, and includes staff onboarding and training so the team is confident from day one. This is more than a website — it is a connected digital workspace for bookings, payments, passenger handling, scheduling, and day-to-day charter operations, wrapped in a polished customer experience that reflects the Calypso brand.
The next step is a 60-minute discovery session to confirm the final requirements — boat list, manifest format, and a few operational decisions. We begin immediately after sign-off.
